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Category: Revenue Cycle Management

Marketing Metrics 101: What to Track to Attract Clients at Your Holistic Practice

Take a minute to reflect on your holistic practice’s current marketing strategy; where are your efforts being directed? How frequently do you check in on the performance of your marketing efforts? How can you tell if they’re effective or if they need refining? Marketing is an essential element of nearly every business or organization, of […]

How to Instill Patient Loyalty at Your Holistic Practice

Your holistic practice exists to deliver quality care to your community; no matter what specialty you offer, it’s crucial that your patients recognize, value, and return to your practice. After all, you won’t last long if you don’t attract patients! But how can you go beyond simply making your patients aware of your practice and […]

The Link Between Patient Education & Your Healthcare Revenue Cycle: 3 Tips For Your Practice

Your patients and your healthcare revenue cycle are more connected than you might think. Attracting new patients and providing great holistic care are two essential components of your revenue, but what else can you do to ensure your revenue cycle continues moving smoothly? How can you deepen the relationship between your holistic practice and your […]

How Rejected Claims Impact Your Practice (+ How to Minimize Them)

The healthcare revenue cycle is fraught with various moving parts and pieces that can throw a wrench in your financial performance; one such example is that of rejected claims, which can delay your payment for services rendered, cause extra stress, and result in lower financial performance for your holistic practice. The ideal metric for tracking […]

Your Guide to The No Surprises Act: New Healthcare Billing Legislation

Healthcare legislation can be tricky to navigate, especially when you’ve got a million other things on your plate. However, it’s still essential to keep up with because it can impact your holistic practice, healthcare revenue cycle, and patients. One recent example is the No Surprises Act, which affects you, your patients, and your revenue cycle. […]

Patient Financial Agreements & Your Holistic Practice (+ Template)

Your holistic practice exists to deliver quality care to your patients—and somebody has to pay for that quality care. Your patients might not exactly know their role or responsibility in paying for the services rendered—for example, there could be assumptions about insurance coverage that doesn’t apply to your holistic practice—which can lead to friction later […]

Gross Collection Ratio vs Net Collection Ratio: Understanding These Financial KPIs

Your holistic practice’s success and longevity within your community are predicated upon a streamlined healthcare revenue cycle—part of that comes from understanding a couple of key financial metrics that you can use to evaluate your practice’s current performance! Being able to calculate and track the financial key performance indicators, known as KPIs, of your holistic […]

Maximize Productivity and Minimize No-Show Patients With These Tips

No-show patients can be costly to your practice in terms of both impacting your overall healthcare revenue cycle and productivity. When patients schedule appointments, that blocks out the time from another client booking that slot—so when nobody shows up for the time slot, you and your practitioners are left to fill the time how you […]

Effective Patient Communication: How to Write a Patient Satisfaction Survey

No matter the specialty of your holistic practice—whether you offer acupuncture, massage therapy, chiropractic treatments, or a combination—you’re there to provide quality care to your community. How do you know that you’re squarely hitting that target, though? What if there are some areas of your holistic practice that patients wish were a little more streamlined […]

3 Tips for Networking with Medical Practices

The goal of your holistic practice, no matter the specialty you offer, is to deliver quality care and effective treatment to the patients in your community. Complementary treatments like massage therapy or acupuncture are proven methods for managing ailments such as chronic pain and are valid avenues to reduce widespread opioid usage. One method for […]

Electronic Health Records Systems: Why Your Holistic Practice Needs One

Electronic health records systems are a huge resource to utilize in your holistic practice, no matter the size of your business. While it might seem easier and more cost-effective to just maintain whatever paper file folder system you’re already using, making the switch to an EHR system is an overall more efficient strategy for streamlining […]

Medicare Billing: 3 Tips For Your Holistic Practice

If you’re on the fence about opening up your practice to patients covered by Medicare, but you’re dubious of the extra workload dealing with billing Medicare for services rendered, then you’ve come to the right place. Expanding your pool of patients to include those covered by Medicare is limited depending on your specialty—primarily acupuncture or […]

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