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Category: Practice Management

Front Desks + First Impressions: Foundations for Managing the Patient Experience

They’re called first impressions for a reason: you seldom get a second chance to make a positive, lasting impression. In the age of healthcare consumerism where patients can shop around for the best value and patient experience, it’s more important than ever that your holistic practice delivers a great first impression. One of the foundational […]

4 Types of Policies to Establish at Your Holistic Practice

Operating a successful and effective holistic practice means managing a plethora of responsibilities, tasks, and repetitive processes–all while delivering quality care to your patients and community. Part of this, unfortunately, entails writing and maintaining several policies and other types of business writings related to your practice. Putting your actions and intentions into writing can be […]

How SOAP Notes Reduce Patient Risk

Paperwork is often credited with causing headaches, not reducing harm or actually helping anyone. So, while it might seem counterintuitive to connect medical documentation to increased patient outcomes, SOAP notes are a standalone example of how that connection is real. This type of medical documentation–short for Subjective, Objective, Assessment, and Plan–is an essential component of […]

5 Tips for Preparing for a HIPAA Audit

Did you know that the Office of Civil Rights (OCR), responsible for enforcing HIPAA compliance, received more than 306,000 complaints regarding HIPAA violations between 2003 and 2022? Such violations were found in healthcare entities ranging from major medical facilities to small, independent practices–anyone dealing with personal health information could be found out of compliance. When […]

How to Write a Patient Care Policy (+ Why Your Practice Needs One)

Ever heard of a patient care policy? If not, you might be wondering if your holistic practice needs one or how to write one for your practice and with so many different kinds of business writing for your practice, it can be easy to overlook one. First, let’s define patient care–this term broadly includes the […]

Grow Your Holistic Practice: Virtual Assistants and Billing Services

Growing your practice can be challenging, and there are many factors to consider when creating your game plan. Here are a few ways to use Holistic Billing Services, virtual-assistants and strong customer service to help quickly and organically grow your business.

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