Holistic Billing Services Blog

As acupuncture insurance billing experts, we've been getting numerous questions from acupuncture providers reporting claim denials for 60-minute visits that used to pay without issues. Read on for our answer to this recently asked question! Why Are My Acupuncture Visits Exceeding 45 Minutes Getting Denied? Typically, commercial insurance companies peg their reimbursement rates and procedure protocols […]

Are your insurance reimbursements taking longer to process than they should? Or do your claims always seem to be turned down for not providing information the insurer never asked for? If your practice keeps encountering these problems, you could have a strong legal case for filing a complaint against the insurer. Holistic Billing Services has […]

The Centers for Medicare and Medicaid Services (CMS) released a series of changes in 2018 to the way E/M coding would be documented and billed for reimbursement. In partnership with the healthcare billing community, we reacted swiftly to the announcement, pointing out a series of potential problems that could arise when the changes went into […]

COVID-19 pandemic has already inflicted terrible damage upon many holistic medicine practices. As if the first wave of lockdowns wasn’t damaging enough, the sudden resurgence in cases throughout the country has pulled the rug out from underneath many businesses that thought the worst was already behind them. While it remains to be seen if states […]

The COVID-19 coronavirus had a profound effect on holistic patient care. Many practices were forced to see patients under highly restrictive circumstances, and sometimes they were not able to see them at all. As state-mandated social distancing guidelines are slowly relaxed, many holistic practices are wondering what to do with themselves until patient levels return […]

(This post has been updated to reflect PPP loan forgiveness changes passed by Congress in June 2020) On March 27, 2020, Congress passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act, an unprecedented $2.2 trillion assistance package intended to deliver financial support to both individuals and businesses impacted by the public health crisis resulting […]

After the rapid spread of the COVID-19 coronavirus, social distancing guidelines quickly gave way to widespread shutdown orders that caused many businesses to close for an extended period of time. While some practices remained in operation, not every holistic practice was lucky enough to receive “essential” designation and joined businesses like restaurants and retail stores […]

Operating a successful acupuncture practice can be a rewarding and worthwhile endeavor that makes a real difference in the lives of patients. Unfortunately, it can also be quite a challenge thanks to confusion over how to bill for services effectively. The ins and outs of medical coding are complex and even a minor error can […]

Keeping track of treatment codes to ensure accurate medical billing can be a challenge for small holistic practices. Proper billing requires familiarity with all the relevant CPT treatment codes and how they interact with one another. Not understanding how billable units are calculated, for instance, could result in an acupuncture or massage practice not getting […]

Operating a healthcare practice of any kind, whether it’s a western-style medical office or a holistic health service, is a challenging and complicated undertaking. As if providing quality care to patients wasn’t difficult enough, there are many other factors practices must take into account if they want to be successful. Learning the ins and outs […]

Holistic practices face unique circumstances when it comes to medical billing due to the ever-shifting regulatory guidelines that stipulate which holistic health services are covered by insurance, and which services remain strictly out-of-pocket. With patients paying more for their own care and insurers looking for practically any reason to deny claims (and save themselves money), […]

The questions that we have attempted to answer in this inaugural edition of Holistic Billing COVID-19 FAQs derive from a variety of resources, including direct questions from practitioners from across the country.  The answers to these questions and recommendations put forth originate from institutional guidelines from selected academic centers, relevant websites, and a wide range […]