Frequently Asked Questions (FAQ)

So, what is Holistic Billing?

We are a healthcare consulting firm focused on servicing integrative medicine practitioners through a secure online portal. We offer acupuncture billing services, chiropractic billing services and billing for integrative medicine.

What services do you offer?

We offer complete revenue cycle management, including online insurance verifications, insurance claims processing and denied claims follow-up. Our solutions are convenient, inexpensive and most importantly, secure! Send an insurance verification or claim to the insurance company with the tap of a button. Not only are we an on-demand billing service, but you can even watch as your claim is en route to your bank account.

Do you offer credentialing services?

We offer a variety of credentialing services starting at $150 per application.

Where are you located?

We bill in 34 states and we are headquartered in Orlando, Florida. Our staff is located across the U.S.

Do you bill to my state?

Probably! Holistic Billing currently bills in 34 states so it is likely that if we don’t bill in your state already, we will be soon.

How much does Holistic Billing cost?

Holistic Billing rates vary by the size of your practice. Our fees are based only on payments from the insurance company and go down as your practice grows.

Do you have up-front costs, minimum claim requirements or long-term contracts?

The truth is most integrative medicine practitioners are new to insurance billing and we believe in helping practitioners get started so we don’t have any up-front costs, minimum claim requirements or long-term contracts.

What type of insurance can I bill using Holistic Billing?

Holistic Billing connect you with all major-medical insurance companies, Veterans Affairs, Workers Comp as well as Personal Injury payors. As of rule of thumb, if they accept a claim, we can bill it!

What insurance companies do you work with?

We work with dozens of companies through our professional and state associations. Some of the companies we currently bill to include Kaiser, all Blue Cross and Blue Shield (as well as affiliated companies like Empire, Anthem), Humana, Aetna, United, just to name a few.

Do you bill to the VA?

Yes! We believe in supporting our heroes when they come home. We also know that many acupuncture and holistic providers are interested in providing services to military veterans so we offer acupuncture billing direct to the VA as well as their 3rd party administrators TriWest and Health Net. View steps for enrolling with the VA here.

Do you offer courses in billing?

We generate a lot of free content to help you understand medical billing. View our educational blog.

Do I need to know much about billing insurance to use your services?

We offer a variety of implementation plans so you can find the perfect one for you, whether you just graduated school, are getting back to billing insurance for acupuncture or a multi-tasking seasoned veteran. We offer a track specifically designed for beginners who have no prior experience billing insurance for acupuncture and other integrative modalities. Bottom line, from beginners to experts we have an implementation plan that will work for you.

What do you do to guarantee safe & reliable claims delivery?

We provide real time tracking so you always know where your insurance claim is and when it will pay. If you have any questions or concerns, you can always contact our support team via our secure portal or 1-800-741-3655.

How long does it take for Holistic Billing to enroll my practice?

We can have you billing insurances in a matter of minutes via our secure online enrollment portal!

How are claims paid?

Payment from the insurance company is deposited directly into your bank account.

How do I pay Holistic Billing?

Once a month you receive an invoice from us via email. You can then pay everything online via our secure portal.